Here at Docket Launch, we aim to provide our clients with a one of a kind experience. Our team is here to make sure everything is done efficiently and to the highest standard.
Taylor has been implementing software since 2019 when Taylor joined Lead Docket. She has always been a customer favorite due to her skill and determination. That is why Taylor created Docket Launch with one goal in mind: providing clients with quality service from beginning to end.
Problem-solving
Quality Service
Leadership 
Shannon started implementing software in 2020 and is passionate about delivering exceptional client experiences, ensuring every project is not only executed with precision but also aligned with long-term growth objectives.
As a team leader, she manages a group of dedicated consultants who share her commitment to excellence. Together, the team builds solutions that maximize efficiency, improves outcomes, and empowers clients to scale successfully.
Whether it’s optimizing processes or implementing cutting-edge technologies, her focus is always on delivering measurable results and driving sustainable growth.
Goal-oriented
Attention to detail
Adaptable 
Toni has many years of systems experience in the financial and healthcare industries. With her Bachelor’s in Psychology and Master’s in Organizational Development and Leadership, she is well-versed in organizational change and data-driven insights. She is passionate about helping clients deliver accessible and equitable best practices for the future.
Problem-solving
Consistent
Attention to detail 
Jacqueline Bares is an Implementation Consultant with extensive experience in legal technology and client training. Before joining Docket Launch, she spent over a decade managing the Intake Department at a large, prominent personal injury law firm, giving her deep insight into the unique challenges and opportunities within legal operations. Known for her attention to detail, clear communication, and hands-on approach, she guides firms through every phase of implementation — from setup to training and ongoing support.
Her ability to simplify complex systems and tailor solutions to each firm’s processes has earned her a strong reputation for professionalism and reliability. Jacqueline is passionate about helping teams work smarter and more collaboratively, ensuring every client feels confident and empowered using their new tools.
Goal-oriented
Problem-solving
Diligent 
With his background in project management, Garrett assists our clients with any contractual or billing questions throughout their implementation and support with Docket Launch.
Critical Thinking
Attention to Detail
Adaptable Our mission at Docket Launch is to provide a one-of-a-kind experience for each client through personalized service.
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