Implementation
Docket Launch provides software implementation services tailored to each client's unique needs. During implementation, Docket Launch will help set up your new software with your company.
Our mission at Docket Launch is to provide a one-of-a-kind experience for each client. From personalized service tailored to your unique needs, to delivering outstanding results that go beyond your expectations – we take pride in every step of the process.
Docket Launch provides software implementation services tailored to each client's unique needs. During implementation, Docket Launch will help set up your new software with your company.
Our expert team can assist with importing contacts, current/previous lead data, and settlement data into your intake management software.
Docket Launch provides email, phone, and video call support along with providing custom instructional videos to help with any basic support questions.
Basic Lead Docket training is included during implementation to ensure our clients feel confident with their Lead Docket launch by the end of implementation. Docket Launch offers additional Lead Docket Training for Advanced/Admin Capabilities, Reports/Financials, and Document/Message Templates.
Our team will help walk you through automation possibilities to help streamline your intake workflow and save you time in the process. Sign up clients, forward qualified leads to your case management system, send forms, and more, all automatically.
Docket Launch is a crucial team member in the battle of data implementation. Let’s face it, we all have dirty data. From slapshot solutions to moments of technical clarity, we all have struggled with finding the best solution for our needs, and once you’ve made that decision, you realize the weight of the work you just tasked yourself with. If you’re in the same boat I was in, you should yield this advice. You cannot do this alone, you will need help. You will need Docket Launch. We used Docket Launch for our two criminal defense firms. Las Vegas Defense Group has Colorado Legal Defense Group. For over ten years we had mix-matched software that didn’t communicate. In an attempt to reconcile our dirty data, and eliminate redundancy, we decided to move from Clio Grow to Lead Docket. With two individual law firms, that had entirely separate needs, the level of technical sophistication required to pull off this implementation was a tall task to achieve. After we terminated our contract with MyCase not 4 days before the supposed “launch”, Docket Launch came in clutch. With Docket Launch’s help, we were able to get two firms implemented in under 5 business days. Each firm had 300+ custom fields, 15+ client intake forms, 30+ document templates, 30+ message templates, and so much more to create, reformat and implement. On launch day, things we’re a-go, as promised. After Lead Docket went live, Taylor stayed on for two weeks to be at the full disposal of all my employees, as well as happily re-doing things as the employees got the hang of it all, and in-turn, got pickier. She never offered up advice to employees that ownership did not approve, and never promised anything without confirming first. When issues arose, emails were sent immediately, and follow-ups were prioritized without any direction from me. I would 100% hire Docket Launch again and highly recommend them to anyone who is moving towards Lead Docket, or the Filevine/Lead Docket combo.
Docket Launch made setting up our Lead Docket seamless and stress-free. Their team took the time to understand our needs and tailored the implementation perfectly.
A special thanks to Taylor—she’s incredibly knowledgeable, communicative, and always finds the best workarounds for our CRM. Her friendly and professional approach made the process smooth and efficient.
Most impressively, Docket Launch resolves issues on the spot, ensuring everything runs flawlessly. If you need expert implementation support, look no further. Highly recommended!
Toni Ardabell did a great job and handled everything we need for us. She was quick, responsive, and very helpful. The Docket Launch team provides the value and convenience we seek as a busy law firm.
Taylor @ Docket Launch is extremely knowledgeable and quick to answer questions which is absolute life support when you are deploying new intake software. We presented many out of the box requirements that she quickly turned into workflow and functional programing for our implementation. She is always a pleasure to speak with and injects excitement into the project highlighting the benefits of centralized intake. I can say with 100% confidence she knows the products entirely and gets the job done right.
Docket Launch is great! Response time to questions and issues is quick and if they can’t answer the questions they reach out to Lead Docket for additional assistance so that we do get an answer. They are willing to go above and beyond to make sure that we were 100% happy with the setup and are still willing to help adjust things as we integrate Lead Docket and Filevine.
Lead Docket has been an extremely useful tool for us at Norden Leacox Accident & Injury Law. It was great having the expertise of the staff at Docket Launch to help us through the training process and help us to tailor Lead Docket to our specific needs regarding the chase feature. Your leads will not fall through the cracks and there are more opportunities to turn leads into clients.
Taylor has been incredibly helpful setting us up with Lead Docket and working with us during its implementation. She is always friendly, gracious, and patient. She has answered every question and followed up on everything she said she would. Lead Docket has helped streamline our intake, follow-up, and referral processes. The system has improved our efficiency and our ability to assess our marketing strategies. We are very grateful to Taylor and for the system they built out for us.
Our mission at Docket Launch is to provide a one-of-a-kind experience for each
client through personalized service.
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