Here at Docket Launch, we aim to provide our clients with a one of a kind experience. Our team is here to make sure everything is done efficiently and to the highest standard. From the beginning stages to the final outcome, we work closely with our clients to provide them an experience tailored to their unique needs. Get to know the experts behind our business.
Here at Docket Launch, we aim to provide our clients with a one of a kind experience. Our team is here to make sure everything is done efficiently and to the highest standard.
Taylor has been implementing software since 2019 when Taylor joined Lead Docket. She has always been a customer favorite due to her skill and determination. That is why Taylor created Docket Launch with one goal in mind: providing clients with quality service from beginning to end.
Problem-solving
Quality Service
Leadership 
Shannon has 2+ years of experience in SaaS implementations and has been implementing Lead Docket since 2022. She is passionate about providing seamless implementations for her clients and strives to equip them with the skills needed to optimize their business processes.
Goal-oriented
Attention to detail
Adaptable 
Toni has many years of systems experience in the financial and healthcare industries. With her Bachelor’s in Psychology and Master’s in Organizational Development and Leadership, she is well-versed in organizational change and data-driven insights. She is passionate about helping clients deliver accessible and equitable best practices for the future.
Problem-solving
Consistent
Attention to detail 
Jacqueline Bares is an Implementation Consultant with extensive experience in legal technology and client training. Before joining Docket Launch, she spent over a decade managing the Intake Department at a large, prominent personal injury law firm, giving her deep insight into the unique challenges and opportunities within legal operations. Known for her attention to detail, clear communication, and hands-on approach, she guides firms through every phase of implementation — from setup to training and ongoing support.
Her ability to simplify complex systems and tailor solutions to each firm’s processes has earned her a strong reputation for professionalism and reliability. Jacqueline is passionate about helping teams work smarter and more collaboratively, ensuring every client feels confident and empowered using their new tools.
Goal-oriented
Problem-solving
Diligent 
With his background in project management, Garrett assists our clients with any contractual or billing questions throughout their implementation and support with Docket Launch.
Critical Thinking
Attention to Detail
Adaptable Our mission at Docket Launch is to provide a one-of-a-kind experience for each client through personalized service.
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